SHIPPING POLICY
—DATE OF LAST UPDATE: APRIL 15, 2020
Domestic Shipping Policy
| Shipment method | Estimated delivery time | Shipment cost |
| Standard Shipping | 3-8 business days | Free |
Shipment processing time
All orders are processed within 3 business days.
Shipping rates and the delivery estimated
Shipping charges for your order will be calculated and displayed at checkout.
USA: Simply and Lovely does not currently support delivery to PO boxes, APO/FPO boxes, Alaska, Hawaii, or Puerto Rico.
Shipment confirmation and order tracking
When your order is processed and a tracking number is available, you will receive an email with tracking information.
Customs, duties, and taxes
Dekai Store is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). This should be impossible since we do not ship internationally.
Damages
Dekai Store is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
International Shipping Policy
Simply and Lovely does not ship internationally.
Still have questions about shipping? Contact customer service at [email protected]
4283 Express Lane Suite 6237-537 Sarasota, FL 34249 USA